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Return Policy

Please contact us first before you want to return the goods, our customer service will email you back within one working day. If there are irremediable defects with the items, you can return them back to us for change or refund. If you choose return for refund, please contact our customer service for return address.

1. Please make sure the color is correct when you order online. If you choose wrong color of our products, you should pay the two-side shipping cost if you want to return for change. If you don not make sure what color you need, please check all the colors of the style of prada handbag on website.

2. Please make sure the address is correct and complete. If the parcel returned to us as undelivered by the wrong or incomplete address, you should pay for the re-send shipping cost. Please don not send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information. Please confirm all items are included in original box.

3. Please make sure the phone number is correct when you place the order, if the parcel arrived destination and out for delivery but you are not at home, the courier will contact you with telephone number.

4. Please make sure the your email address id correct where you can view your order information and check your shipment once it is available after your order is dispatched.

5. We will make a refund for you asap after we receive the goods you returned, and the money will be return back to your cerdit card in 7~15 days.